|
Delivery of International Orders to Addresses Outside Europe
Important Information Posted 21st November 2007 We would like to make prospective customers from non European Countries aware of some changes regarding international delivery charges.
Parcels over 2Kg (4.4lb) in weight and/or with a combined length, width and height measurement of more then 90cm can not be posted via Royal Mail Air Mail service.
This means that they have to be sent via courier.
Whilst we can offer a very good rate for larger orders via fast road transport to mainland Europe,
unfortunately the courier prices for Air Mail have risen dramatically recently. Couriers rates are based on the size as well as the actual weight of an item, for example large light items such as toys are charged for as if they are heavier than they actually are.
Please understand that the international shipping rates are something that are beyond our control.
This combined with the weak US dollar rate against the UK GBP£ (the currency in which all Toy and Model.com orders are processed) has made prices ridiculously expensive especially for customers from the USA.
The last thing we wish to do is lose business from overseas customers, but feel that it is only fair to make you aware of this situation before you look to place an order and divulge your payment details.
Please find below some examples of recent orders received and the relevant shipping charges and approximate cost after currency exchange.
(As orders are processed in UK£ it is always best contact your payment card provider to ask them their current exchange rate).
|